If you organise concerts, parties or events at your venue, email is still one of the best ways to keep people who already know you informed. But a poorly prepared email goes unopened. Here are the key steps to getting yours read.
The Subject Line Decides Whether It Gets Opened
- Say what it is and when: the event name and date.
- Keep it short and specific. Avoid CAPITALS and too many exclamation marks.
- If you use an emoji, let it support the words, not replace them.
- Try two versions of the subject line in separate sends and keep the better one.
Example formats: ‘[Artist] at [venue] · [date]’, ‘Last tables for [event]’, ‘Tomorrow: [event] at [time]’.
A Single Action
Each email should ask for one thing: make a booking, buy a ticket or sign up. A prominent button with clear wording (such as ‘Book a table’) works better than several competing links.
A Design That Loads Quickly
- One strong main image, showing the event poster or photo.
- Keep text brief and easy to read on a mobile, where most emails will be opened.
- A width that fits small screens and buttons that are easy to tap.
- Alternative text for images, in case they do not load.
The Copy: Short and Lively
Cover the essentials: what’s happening, when, where and why it’s worth going. Short sentences and paragraphs of one or two lines are easier to read on a screen.
A Sending Schedule
- Announcement: when the event is confirmed, with all the details.
- Reminder: a few days before, highlighting what is still available.
- Final reminder: the day before or on the day itself, brief and direct.
- Follow-up: a thank-you email with photos and a preview of what’s next.
Segment Your List, Even in a Simple Way
Not all contacts want the same thing. If you can, group them by language, type of event or whether they have booked before. A relevant message sent to fewer people works better than a generic one sent to everyone.
Do Not Forget the Legal Requirements
- Include your identity and address in the email footer.
- Provide a simple link to unsubscribe.
- Only send to people who have given their consent.
Check the legal footer before every send: it is a small detail, but it shows professionalism and avoids problems.
Measure and Improve
Look at which subject lines and content work best, and repeat what gets results. You can learn a lot from just a few sends. Focus on clicks on the booking button, as these are the closest indication of a result.
Would you like us to design and send your emails? Take a look at our email marketing service or get in touch.
Frequently asked questions
How many emails should I send for an event?
A typical sequence is an announcement, a reminder a few days before and a final reminder. More than that can tire your subscribers; fewer emails may miss people who did not open the first one.
Who can I send promotional emails to?
Only people who have given their consent. Each email must also identify you and include a simple unsubscribe link.
What is the best day and time to send?
It depends on your audience. The best approach is to test and measure: compare different sending times across several sends and keep the one with the most opens.
What tool do I need?
An email platform that manages lists, unsubscribes and statistics. Simple, affordable options are available; what matters is using the platform well.


